Frequently Asked Questions
Q: Where are you located?
Q: Do you need donations? What do you need?
A: We are *always* in need of: (1) ground coffee (and/ or powdered or fresh creamer), (2) new (or good-used) large socks, (3) large gloves, (4) Hot Hands/ Heatpax handwarmers, and (5) MORE VOLUNTEERS! (Email Doug Whipple or Maggie Mayhem if you'd like to join our volunteer team! firstname.lastname@example.org, email@example.com). Feel free to bring any of the aforementioned items by our facility at 501 Third Street; you can drop them at the front door if nobody answers, we'll be back soon, we promise! (If you need a donation receipt, reach out to Doug.) PLEASE NOTE: We have working relationships with a few of our fabulous local thrift stores, and they have the capacity to accept, organize, and best utilize donations. Therefore, ANY other items not listed above (like coats, shoes, blankets, etc.), PLEASE bring to Community Kindness (1315 Adams Ave) or People Helping People (2635 Bearco Loop)... Or reach out to us first to see if we are accepting whatever item you're looking to donate.
Q: If I volunteer, will I ever be alone at the facility?
A: No! NEVER! If we don't have two volunteers staffed at all times, we close our doors. In fact, we aim to have three volunteers on duty during all hours of operation. Furthermore, there is always a board member on call who you should be able to reach day or night to answer questions, offer support, or help in any other way.
Q: Is there an opportunity to voice my support or concerns as a community member?
A: There is! We will be hosting an in-person Q&A session on the second Saturday of each month, starting in January, hosted at Le Bebe Cakes (1101 Washington Ave, inside the New Town Square), from 10 am - 12 noon. Come on down, help yourself to some complimentary coffee and pastries (as long as they last!), and have a chat with a board member, volunteer, and/ or special guest. Dates are January 14, February 11, and March 11, 2023.